KeyBank’s Chief Learning Officer, Carole Torres, and Chief Information Officer, Dean Kontul, have worked together to develop a business-led initiative called Future Ready at KeyBank. This initiative has been designed to drive workforce change in a way that is accessible for all people across all levels of the enterprise.
"We really wanted it to be employee-led and manager- supported because employees have to own this." – Dean Kontul, EVP & Chief Information Officer
The initial steps of the Future Ready initiative encouraged employees to participate in training sessions, online courses, and job shadowing. However, this alone was not enough.
Knowing that in-house development was not the path forward, KeyBank assessed HR Tech vendors to find a time and resource efficient solution. They were looking for a simple onboarding and implementation process and a platform that could seamlessly integrate with their other HR and Learning Management Systems. They decided that Fuel50 best met their needs, and so the Future Ready initiative launched Grow at Key (Fuel50).
Grow at Key utilizes Fuel50’s AI opportunity marketplace to revolutionize career development at KeyBank. Fuel50 gives employees insight into their personal values, skillsets, and the opportunities available to them within the organization. It serves as a capstone product in the Future Ready initiative and has created a common framework to align all the pieces of their efforts, resulting in increased employee engagement, talent retention, and internal talent mobility.
Ultimately, the goal is for all people at KeyBank to be aware of the competencies, technical, business and people skills they need to be future ready, so that KeyBank can remain competitive not just for their employees, but for their clients too.
"'Future Ready' means we’re an organization that embraces technology and change, so that we can become more digital, productive, agile,and really have that growth mentality, and so that we can focus on our clients and maintain our strong culture here at KeyBank." – Carole Torres, SVP & Chief Learning Officer